yesb22 Privacy Policy

What Information We Collect

yesb22 collects the following types of information to operate its services. Each piece of information collected is used for a specific legitimate purpose, and we do not retain information beyond what is necessary.

1.1 Registration and Identity Information

When you open an account on yesb22, we collect:

• Full name and date of birth (for age verification)
• Email address and mobile number
• User-chosen username and password (stored in encrypted form)
• Residential address (for payment verification and compliance with applicable regulations)

1.2 Financial and Payment Information

During deposits and withdrawals we process the following information:

• bKash, Nagad, or Rocket account numbers (for transaction processing only)
• Transaction amount, date, and reference ID
• Relevant portions of identity documents (as part of the KYC process, where required)

1.3 Usage and Technical Information

Information collected automatically while using the platform:

• IP address and device identifier
• Browser type, operating system, and language settings
• Login time, session duration, and navigation patterns
• Preferred game categories and betting history (for account management)
• Information obtained from cookies and similar tracking technologies

1.4 Communication Information

When you contact support through our live chat or email, a record of that conversation is retained. This helps us improve service quality and assists in resolving disputes.

Information Sharing and Disclosure

yesb22 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Payment Processors

Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to complete financial transactions. These partners follow their own privacy policies and we have agreements with them ensuring they do not use your information for any other purpose.

3.2 Technology and Service Providers

Limited information is shared with technology and server service providers required to operate the platform. All such partners operate under strict data protection agreements.

3.3 Legal Obligations

In response to a valid order or request from a court, regulatory body, or law enforcement authority, or in the investigation of fraud or criminal activity, information may be disclosed to the extent legally required.

3.4 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may form part of the transferred assets. In such cases we will publish a notice on the platform in advance.

Data Security Measures

yesb22 places the highest priority on the security of your personal information. We apply industry-standard security measures that protect your information from unauthorised access, modification, or damage.

5.1 Technical Safeguards

• SSL/TLS Encryption: Every data transmission takes place through encrypted channels
• Password Hashing: Your password is never stored directly — only an encrypted hash is stored
• Firewall Protection: A strong network firewall blocks unauthorised access
• Secure Server Infrastructure: Data is stored in secure data centres with strict physical and digital security

5.2 Administrative Safeguards

• Only authorised staff may access user information
• All staff receive data protection and privacy training
• A complete audit log of data access is maintained
• Security reviews are conducted on a regular basis

5.3 Acknowledgement of Limitations

No method of transmitting information over the internet is completely secure. We follow industry best practices, but no system can guarantee complete security. If you notice any suspicious security incident, please report it to [email protected].

Your Rights

As a user of yesb22 you have the following rights regarding your personal information. To exercise these rights, contact us at [email protected].

7.1 Right of Access

You have the right to know what information we hold about you. Upon request we will provide you with a summary of the information we have on file.

7.2 Right to Rectification

If your account contains incorrect or outdated information you have the right to request a correction. Most information can be updated directly from your account settings.

7.3 Right to Account Deletion

In certain circumstances you have the right to request deletion of your account and personal information. Please note that due to legal obligations some information may be required to be retained.

7.4 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or notifications at any time. This can be done from your account settings or by sending a request to [email protected]. However, important account notifications cannot be turned off.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured format. Please get in touch regarding this and we will assist you as much as possible.

Data Transfers and International Processing

yesb22's servers and data centres may be located in various places. Your information may be processed outside Bangladesh. In such cases we ensure that the standard of data protection remains equivalent.

9.1 Safeguards for International Transfers

Wherever data is sent, its protection is ensured through SSL encryption and strict agreements. Data processing agreements with international partners remain in effect.